WHAT WE STAND FOR

Kia Creative Channel is committed to contributing to a community that is founded on inclusivity and sustainable growth. We recognise that in order to bring change to outdated social, environmental and economic structures, we must do the work to bring that change to ourselves first. The contents of this page is intended to reflect to our clients and community, what we are all about and how we are committed to being of service. 

Kia Creative Channel, founded by Kia West (ABN: 94 501 662 100) is a Non-Denominational Spiritual Directorship enterprise that provides a range of services online and in person.

We use a range of psycho-spiritual practices including;

Intuitive Intelligence

EFT Tapping

Breathwork

Consciousness Encoding

Soul retrieval 

Meditation

Chanting

Movement

Storytelling

Spiritual Imaging

These are delivered online, in person 1:1 and in groups.

MISSION

Kia Creative Channel teaches the multi-passionate community how to take ownership of their interests so they can live integrated and feel whole. 

VISION

Our vision is to contribute to the mental health sector with substantiated research of psycho-spiritual practices that empower a thriving community.

VALUES

INTEGRITY

HUMILITY

GRACE

COMMUNITY

CHANGE

LEARNING

SUSTAINABILITY

LEADERSHIP

Kia Creative Channel will never guide or direct our clients to do anything that will put them at harm physically, mentally, emotionally, spiritually, socially or economically. Our role is to prime the conditions for our clients and community to develop safely and sustainably. We are passionate about Integrative learning that is founded on metacognitive practices that empower us to learn by doing. We lead with fierce intuitive, emotional and compassionate intelligence that allows our clients and community to feel safe and empowered in their wholeness.

VULNERABILITY

Kia Creative Channel is founded on the vulnerable visibility of anecdotal experiences with authentic, creative expression. We recognise the digital world contributes to an unjust imbalance of power, money, status and influence through curated storytelling that feeds a capitalist society, and we are determined to bring about change by showing the not so pretty part of being human – because we ALL are human. It is our hope that being raw, and at times provocative, inspires our clients and community to become radically self accepting of themselves, just as they are, in all of their beautiful humanness. 

CHANGE

Kia Creative Channel champions for change because that is our innate nature and our Universal Divine Order. For some, change can be traumatising and we recognise and acknowledge that there are genuine biological factors that contribute to this common experience. We are committed to supporting our clients and community to create a safe space and pace for them to experience change, so that they can live from their wholeness.

ADVOCATE

Kia Creative Channel is committed to making a difference in the mental health sector and doing so within our scope of practice. We acknowledge the many limitations that surround Mental Health and honour that the paramaters in place are designed to protect both individuals and practitioners. We will not shy away from serving those with self or medical diagnosis of mental illness and other neurodivergent conditions, though it is our duty of care to be fully informed so that we can ensure we have a carefully considered support plan. It is highly regarded that our clients and community who identify as Neurodiverse have a qualified medical practitioner that is part of their support team. We recognise that finding suitable practitioners can be challenging in this day and age, so we are here as an additional advocate for you to find the best possible treatment. 

If you have any questions or need further information, please contact: 

Kia West

0401405665

kia.creative.channel@outlook.com

This section is to acknowledge and recognise the many differences, known and emerging, within our world. 

How we identify ourselves in the world is an ever increasingly complex process that continues to expand as our consciousness does. 

Kia Creative Channel is committed to being inclusive of the many facets that concern how we identify ourselves, whether that be cultural, religious, gender, age, body shape, sexuality, neurodiversity and any and all other differences that exist, or will be later recognised. 

Our commitment is to see our clients and community as whole which can only be defined by the individual themselves. 

We humbly express that we are still learning in this area and where any harm is caused unintentionally, welcome the opportunity for deeper learning. 

We understand that this is a sensitive realm not only in service but in people’s livelihoods, and are therefore committed to being part of the solution by being open and available to doing and being better educated and equipped as an inclusive service that advocates for genuine equality. 

Kia Creative Challenge acknowledges that because of the imbalance of power, wealth, status & influence, that accessibility is not always inclusive and equal for all.

We wish to make our service accessible for all and where it is inaccessible to you, invite you to contact us to discuss how we can be more inclusive of your specific needs.

1:1 ONLINE SPIRITUAL DIRECTION SERVICE AGREEMENT

This Agreement applies to any service provided in an online 1:1 delivery. Please ensure you have read the full Terms & Conditions below before engaging in any service with Kia Creative Channel.

DELIVERY OF SERVICE

This service is delivered in an online capacity via Zoom. You will receive reminder emails 48 hours and 1 hour before to ensure that you have been provided adequate communication with instructions to prepare for each session. Please ensure that you provide notice if you are not able to attend a session or if you need to reschedule. I endeavor to be flexible where I can, though any more than ONE no-show without considerable explanation will see you forfeit the missed session without a refund.

KIA CREATIVE CHANNEL RESPONSIBILITIES

The following items are our responsibility and commitment to you:

  • We agree to provide a private, safe and inclusive space from the moment of engagement to the conclusion of my service to you.
  • We agree to conduct ourselves in a compassionate, professional manner with a commitment to maintaining a respectful client and practitioner relationship.
  • We agree to treat you and anything you share with us in our sessions with dignity, compassion, and understanding.
  • We agree to cultivate a client, practitioner relationship built on mutual trust and effective communication.
  • We agree to honor our time together by ensuring that we are fit for practice by being prepared, grounded, and passionately focused on our service to you for the duration of our service.
  • We agree to provide Spiritual Direction in support the integration of your psycho-spiritual development, and wholeness.
  • We agree to serve you within the scope of our qualifications and where necessary to refer you externally to professionals qualified in areas that are not within our capacity of service to provide. 

YOUR RESPONSIBILITIES

The following items are your responsibility and commitment to this service:

  • I understand and agree that I will show up on time.
  • I understand and agree that I will ask questions and clarify anything I do not understand.
  • I understand and agree to practice the tools provided to work through the discomfort that surfaces by engaging in this intensive work.
  • I understand that Kia Creative Channel is not a licensed therapist, legal advisor, or financial advisor and that I am 100% responsible for all my thoughts, feelings, and actions.
  • I understand and agree that Kia Creative Channel is not responsible for doing this work for me and that I will do everything within my power to create the results I am seeking.

I understand and agree that Kia Creative Channel has my permission to record our sessions. At any time, I can ask for the sessions not to be recorded. I am not allowed to share the recordings with anyone other than myself (private use).

This sets out the Terms and Conditions you need to be aware of when purchasing Kia Creative Channel services. Please take a moment to read it carefully as it sets out your important rights and obligations.. When you use Kia Creative Channel services, you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you do not accept this agreement or have any questions, please contact us immediately so we can discuss your concerns.

Kia Creative Channel services are offered in compliance with Australian Consumer Law.

INTELLECTUAL PROPERTY

All practices, tools, content, methods, and resources, are the intellectual property of Kia Creative Channel or the Institutes that we have invested licenses to provide our service to you. These are shared with you for your own transpersonal development and under no circumstances are to be used or shared outside of your own personal use, or in any commercialized way that you seek to gain profits from. This is inclusive and not limited to; training pertaining to Intuitive Intelligence, strategies provided as live or pre-recorded delivery, personalized resources or workbooks, and any other materials or information that has been provided with you or shared in any public online space including but not limited to Social Media platforms and Kia Creative Channel privately owned website. If you have any questions relating to this, please contact us immediately.

CONFIDENTIALITY

All information collected by you or created in relation to you is kept strictly confidential. Electronic data is stored in password-protected locations and any physical data is stored in a private location that is secured with locking mechanisms.

PAYMENT TERMS

Forms of payment are via debit/credit card via booking links and/or invoice as well as bank transfer. 

The currency used is AUD and is GST FREE unless stated otherwise. 

Payments taken online are via STRIPE. Please refer to their website for their specific privacy policy.

Please ensure you have read the following financial terms carefully:

  • I understand and agree to communicate with Kia Creative Channel immediately if I am unable to attend a booked session within the 24-hour period where a reschedule may be discussed.
  • I understand and agree that by entering my credit card information, signing this Agreement, or otherwise enrolling electronically, verbally, or otherwise in the program, I am entering into a legally binding Agreement with Kia Creative Channel. 
  • I understand and agree that I have read the policies provided here and provided in the original booking of this package and I agree to participate fully, pay my fees on time and show up 100% in every way possible.

REFUND POLICY

Please read the following terms carefully relating to our refund policy:

  • I understand and agree that services purchased from Kia Creative Channel require my full bodied commitment. If for any reason I choose not to continue I must notify Kia Creative Channel prior to 24 hours of the scheduled appointment to be eligible to receive a full refund. 
  • I understand and agree that if I fail to show up at the scheduled time of booking without appropriate attempts to communicate, Kia Creative Channel has the right to refuse a refund.
  • I understand and agree that Kia Creative Channel has my permission to remove me as a client at any time with a pro-rata refund, if I demonstrate less than impeccable behavior from myself, as a client. Less than impeccable behavior means: — You; continually show up late, abdicate personal responsibility, and neglect to maintain active, open communication.
  • I understand and agree that at at any point that I feel working with Kia Creative Channel is no longer aligned, that I am safe to communicate my concerns and will do so at the earliest opportunity in order to protect any pro-rata monies being held for my service agreement.

CONSUMER GAURANTEES

In the instances where you or Kia Creative Channel are unable to attend due to sudden illness (or that of immediate family/dependents); the internet is unstable; technology interruptions and failures, and a session must be rescheduled as a result, we will determine an agreed date for either a make-up session the following week or added on to the end of any scheduled time together.

In instances of conflict due to dissatisfaction with the services provided, you must communicate as soon as the problem arises so that Kia Creative Channel has the opportunity to provide a resolution. In any instances where you feel that you can not do the work required as outlined in the Your Responsibility section, you must communicate this as soon as possible so that a collaborative resolution can be made with both parties. 

In any instance where a resolution is required due to dissatisfaction with the service provided, you will be offered a voucher for the value of the service outstanding to use on any other service. Upon acceptance of another service, you will be provided another Agreement of terms relating to that service. If either party decides to separate future work together, a pro-rata refund will be provided.

Please consider the following items in relation to Consumer Guarantee:

  • I understand and agree that Kia Creative Channel does not guarantee any definitive results or outcomes as part of this service and that what I am able to achieve from doing this work is relative to my willingness to do the work myself.
  • I understand and agree that Kia Creative Channel can not promise or guarantee anything that I am not willing to provide for myself by the actions I take for the duration of this service.
  • I understand and agree to take personal responsibility to create and achieve my own results as a measure of my willingness to fully immerse and engage with this service.
  • I understand and agree to take personal responsibility and always be effective in my communication with Kia Creative Channel and if at any point I am feeling dissatisfied with the service I have engaged that I will consult with Kia Creative Channel to seek resolution.
  • I understand and agree that in any instance that resolution may be required that I will be provided a voucher for another service and will be issued and subject to a new Agreement of terms relating to that service.
  • I understand and agree that Kia Creative Channel and myself both reserve the right to separate further service agreements if conflict is not able to be resolved, and in this instance I will receive a pro-rata refund.

LIMITATION OF LIABILITY

You agree to indemnify Kia Creative Channel (hold us blameless) for any injury or illness that you might suffer or any damage or loss that might occur while we are working together. If you have any doubts at all about any issue that might arise, you agree that you will conduct your own research and make your own fully informed decision about what is best for you.

In no event shall I be liable to you for costs, loss or damage of any kind arising out of or related to this Agreement or the services provided in relation to it. If this clause is unenforceable for any reason, my total cumulative liability for all causes of action of any kind shall not exceed the total amount you have paid me for my services.

JURISDICTION & DISPUTE RESOLUTION

Kia Creative Channel is based in Queensland Australia. This agreement is subject to the governing law of Queensland. 

If you have any issue or complaint arising out of your use of our services or this Client Agreement, we both agree to make a genuine effort to resolve the dispute through negotiation and discussion.

In any instance that we are not able to meet a resolution via negotiation and discussion within 14 days, both parties must proceed to mediation with the assistance of an accredited mediator who is independent of the parties. The mediator is to be appointed by agreement of the parties, or failing agreement within (21) days of the first notification of the dispute, by a person appointed by the Chair of Resolution Institute, (ACN 008 651 232, Level 2, 13-15 Bridge St, Sydney NSW 2000; telephone: 02 9251 3366, email: infoaus@resolution.institute) or the Chair’s designated representative. The Resolution Institute Mediation Rules shall apply to the mediation. We agree to share the costs of mediation equally between us. 

It is a condition precedent to the right of either party to commence litigation other than for interlocutory relief that it has first offered to submit the dispute to mediation. Litigation is to be considered a last resort and may not be commenced until, in the opinion of the independent mediator, the potential for negotiation and mediation has been exhausted. 

WHAKAPAPA 

Ko wai au

Te taha o te whaia

Ko Tai Nui te waka

Ko Pukihikio me te tui o te o marama nga maunga

Ko Mangapu te awa

Ko Ngati Kinohaku te hapu 

Ko Ngati Maniapoto te iwi

Ko Oparure te marae

Ko Te Maunu Tahi raua ko Miriama Mahutu matua tuupuna

Ko Wetere Tahi raua ko Tiria Eketone matua tuupuna

Ko Chris West raua ko Teressa Tahi matua 

Ko Kia West 

Tena Kou tou 

Tena kou tou

Tena kou tou

I am very proud to come from a long line of famous maori weavers and have formed a special connection with my Great Grandmother Miriama Tahi who communes with me through our Wairua. She was the first spirit I saw after my Spiritual Awakening in 2015 and is a key figure in my Spiritual Team. Recently my beloved Koro, Wetere Tahi joined Nana and now guides me through this world in spirit.

I honour the lineage on my fathers side, my beloved grandparents Valentino and Marianne West of Colchester, England. I am very proud to not only come from a Gentle Hero, my Great Grandfather Dudley Johnson “Gubby”, who served the Military for 50 years and was awarded for his bravery and leadership on the battlefield, but of my Great Grandmother Marjorie “Goggy”, who lied and fled England to find and nurse Gubby who had been injured at war. 

The Warrior spirit runs deep within me and is a huge part of my service in the world today. 

PRIVILEGE

I acknowledge the pains of privilege on behalf of my family that is a part of our history regardless of our consciousness of it. I am committed to doing the uncomfortable, yet essential, work of reconciliation for harm that has been caused. I acknowledge that because of my white lineage, I have had access to many things that my coloured lineage may not have; though I hold no blame and also take full accountability. I recognise that because of my privilege there is much that I can not speak to on behalf of the exclusion and suppression of rights of my indigenous lineage, though I am here to openly listen, witness and make personal reconciliation by exploring my conscious and subconscious biases with humility and grace. This is a life long untangling for myself and my children and it is my hopes that we will inspire more of our family, friends, clients, and community to consider doing the same. I feel incredibly blessed to come from two historically opposing forces that has given me the opportunity to experience the unique polarity of privilege and exclusion. My parents defied great odds in their union, and in doing so opened me to a life that has been full of love, compassion and grace, of which I extend to my ancestors and the world around us as we bring wholeness to our Nations. 

FIRST NATIONS

We acknowledge the Traditional Custodians of the land of which we serve, the Kabi Kabi people of the Taribelang Bunda nation and pay our respects to the Elders past, present, and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander elders of all communities who also work and live on this land. We honour them for serving as the Spiritual Gatekeepers of this land for thousands of years. Thank you. 

TEACHERS

We honour our teachers, formal and informal, local and non-local. Special mentions to Dr Ricci-Jane Adams, Principal of the Institute For Intuititive Intelligence for being the demonstration of congruence and paving a path for us and our fellow Intuitive Intelligence Sisterhood to walk in Sacred Service also.  

This section is to acknowledge the Professional Bodies that Kia Creative Channel has annual investments in for compliance and ongoing Professional Development.

INSTITUTE FOR INTUITIVE INTELLIGENCE

As part of the Institutes commitment to strive for excellence in an unregulated industry, we as Certified Spiritual Directors, Intuitive Intelligence Trainers & Teachers have an annual Professional Membership that keeps our training and service up to date. 

Institute for Intuitive Intelligence Spiritual Director, Trainer, Teacher, Terms & Conditions

Institute For Intuitive Intelligence Code of Ethics

INTERNATIONAL INSTITUTE FOR COMPLIMENTARY THERAPISTS

IICT is the professional body that recognises Kia Creative Channel for licencing and insurance purposes. 

IICT Code of Ethics

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We acknowledge the Traditional Custodians of the land of which we serve, the Kabi Kabi people of the Taribelang Bunda nation and pay our respects to the Elders past, present, and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander elders of all communities who also work and live on this land. We honour them for serving as the Spiritual Gatekeepers of this land for thousands of years. Thank you.